Advice and broking practices

AI for financial advisers and finance brokers. Inside your licensee's rules.

Advice and broking run on documents: fact finds, Statements and Records of Advice, loan applications and compliance files. AI can take a lot of the typing out of them, but only inside your licensee's or aggregator's rules, on the platforms you're allowed to use, and with client data kept in Australia where that matters.

The questions advisers and brokers ask us

Will our licensee or aggregator even let us use this?

Our platform does most of it already. Can AI work alongside it?

Can AI draft an SOA or ROA we would actually sign?

Where does client data go, and does it stay in Australia?

How do we keep compliance files ready for an audit?

Why does everything after a client meeting take so long?

Your rules first

Licensee and aggregator rules come before any tool.

Many advisers and brokers work under someone else's licence and on platforms someone else chose. That shapes which AI tools you can use, where client data can go and what has to be on file. We map those rules first, and every recommendation is designed to meet them.

Regulators are watching too. In October 2024, ASIC's report Beware the gap: Governance arrangements in the face of AI innovation reviewed how 23 AFS and credit licensees are using and planning to use AI.

How we keep AI safe for client work →

Platform lock-in, honestly

If your licensee or aggregator sets your CRM or advice software, we don't try to replace it. We work out what it already does, what it allows to connect, and where Microsoft 365 and a well-configured AI assistant can fill the gaps around it.

Client data stays in Australia where your licensee or your clients need it to, and we tell you plainly which tools can do that.

Where the paperwork piles up

Document-heavy work, with a person signing off.

Fact finds

Meeting notes and client documents turned into a draft fact find, so the adviser checks and completes it instead of retyping it.

SOAs and ROAs

First drafts assembled from your own templates and file notes, always reviewed and signed by the adviser.

Loan applications

Checklists, document requests and follow-ups for mortgage brokers, so applications stop waiting on a missing payslip.

Compliance files

File notes saved on the day, in the format your licensee expects, so the file is complete before anyone asks.

After the meeting

Actions captured while they're fresh and allocated to the team the same day, not weeks later.

Reviews and renewals

Annual reviews, renewals and missed payments followed up on a schedule, without someone having to remember.

Case study · Aspire Planning

The first fix was software they already owned.

A five-person advice practice, an AFSL authorised representative, asked about AI. Our AI Strategy and Roadmap found six Quick Wins, and the biggest one needs no new software. Licensee rules were mapped first, and client data stays in Australia.

"The bottleneck in this business occurs with me."

Tim Henry, adviser, Aspire Planning
Read the Aspire Planning case study →

Where advice and broking practices usually start

Related reading

Common questions

Will our licensee or aggregator need to approve it?

Often, yes. We map your licensee's or aggregator's rules first and design every recommendation to meet them, so you go to them with a clear proposal rather than a request to experiment.

Can client data stay in Australia?

It depends on the tool and the plan. Some tools and plans offer onshore storage; onshore processing is less common. We check the current terms for each tool and tell you plainly what they mean for your clients' data.

Do we have to change platforms?

Usually not. We start with the platforms your licensee or aggregator already supports and look at what they can do before suggesting anything new.

Get the hours back after every client meeting.

Twenty minutes to talk through where your practice's time goes, and what your licensee's rules allow.

Book a 20-minute discovery call →